The National Association of Telecommunications Subscribers (NATCOMS) has voiced its dissatisfaction with the Nigerian Communications Commission (NCC) for rejecting its appeal to reduce the 50% tariff hike approved for telecommunications operators. In a letter sent on January 24, 2025, NATCOMS President Deolu Ogunbanjo proposed a more reasonable 10% increase as a way to allow operators to generate revenue while minimizing the impact on consumers.
Ogunbanjo described the 50% hike as an “overkill” and expressed concerns about its potential adverse effects on small businesses, students, and senior citizens, as well as the broader economy. He emphasized that the tariff hike could disrupt academic activities, force businesses to shut down, and lead to higher costs for consumers.
With the NCC refusing to honor its appeal, NATCOMS plans to take legal action against the tariff increase. Ogunbanjo also urged the Nigeria Labour Congress (NLC) to reconsider its February 4 protest and instead engage in dialogue to resolve the issue.
The NCC, in defense of the decision, has cited increased operational costs and emphasized that the tariff hike, though smaller than the requested 100% increase, is necessary to support operators’ investments in infrastructure and innovation. The commission assured that the adjustments would lead to better network quality and enhanced customer service, ultimately benefiting consumers.
