The Nigerian Communications Commission (NCC) has approved a 50% tariff increase for telecom services, a move set to significantly impact consumers. This decision follows requests from Mobile Network Operators (MNOs) and other stakeholders who cited rising operational costs due to factors like inflation, the removal of the fuel subsidy, and the devaluation of the naira. According to the NCC’s Director of Public Affairs, Reuben Muoka, the tariff adjustments aim to close the gap between current tariffs and the rising costs of operation while ensuring service quality for consumers.
The increase, which will apply to data, calls, and SMS services, is based on the NCC’s 2013 Cost Study and will follow a case-by-case review process. The last tariff adjustments were made over a decade ago, and the new rates are intended to enable operators to continue investing in infrastructure and improve services like network quality and customer service.
While the tariff hike comes amid public concern, the NCC has emphasized that the adjustments will be transparent, fair to consumers, and implemented in line with their 2024 Guidance on Tariff Simplification. The Commission also stressed the importance of educating the public about the new rates and delivering measurable improvements in service.